General FAQs about WinSharkcrmThese FAQ's cover the basics of WinSharkcrm and are the most popular information requests received by the Support Team.
Question: What is the maximum number of Customers/Contacts? Answer: There is no limit to the number of Customers you can enter. There are no noticeable performance issues when running in excess of 100,000. Question: Can I have more than one User? Answer: Yes, WinSharkcrm is a full multi-user application written to enterprise standards using Gupta Technologies front end and the Upright Database Technology's MIMER engine which can handle in excess of 100 users. Question: Tell me why WinSharkcrm is so different to other crm's? Answer: Primarily the crm solutions in today's market are split into two categories, enterprise level solutions, capable of handling in excess of 100,000 customers and 100's of users usually outside the budget of the smaller business. Then there are those systems aimed towards the smaller organisation at a much reduced cost, normally because they do not contain the features or maybe cannot handle the volumes. More often than not, both types of application are aimed at the sales or marketing departments ignoring the needs of the other people within an organisation. WinShark crm fills the gap, assisting all departments within a business looking for software that can grow alongside the company itself. Question: How do I extend my system to cater for new Users? Answer: Simply request an increase in licenses and we'll give you precise instructions, it couldn't be easier. Question: I need Security for my Customer Information, just how secure is it? Answer: Look no further, WinSharkcrm relies on multiple security levels. Firstly there is the internal tiered security levels enabling certain users to undertake certain tasks and secondly there is the database security which comes as standard on MIMER. Unlike many software applications there is no back door, if you lose or forget your passwords you will require a visit from one of our consultants. Question: What does the future hold for WInSharkcrm? Answer: WinShark crm will continue to develop and fulfil the needs of more organisations over the coming years. This will be achieved by listening to our customer base and where possible accommodating their needs. Full interfaces with other products such as SAGE and our own in-house application WinSharkreception will help to provide the complete one-stop-shop approach being sort by many businesses today. |