WinShark crm may be interfaced with your telephone systems. Without becoming too technical, when the phone rings WinShark crm tells you if one of your existing clients is calling* . This enables your reception team lead-time to direct the call, options include opening the Client data or Diary details. If it's someone new then your operators are given the opportunity to add this potential new client to your database.

If you require assistance with your selection of equipment or whether your existing systems will interface with WinShark crm please contact our technical support team who will be happy to help or put you in contact with one of our telecommunications partners.